They provided us with a handicap room without informing us upon checking in. As the rooms had all the required facilities like hand rails etc. the mattress is also sinking especially on the left side not the Marriott standard. We had prepaid the room for 4 pax but only provide 3 pax bath towels, request the 4th pax bath towel after checking in, need to request again after we came back late night for the shower. The location is nearby the metro station.
The hotel is very clean and new. The room is big and the staffs are very friendly and helpful.
Del Boy
家庭出遊
特大床俱樂部客房,俱樂部休息室可使用,客房,1張特大床
入住於2026年02月
3.5
評價於:2026年03月02日
Despite housekeeping failed to fully maintain the room and fully replenish the amenities for a couple of days, they made up for it with a nice goodwill gesture. The M Club lounge was great, was a nice environment to work remotely whilst being on a leisure / business 訂房網站. Although the male staff was quite rude and all the staff I feel were quite stingy in refilling the items eg some items were almost always empty (teas and snacks), it felt like (especially during peak hours) things were being rationed and that people there were like ‘Scrapping for scraps’, and it is disgusting that they start dismantling and taking thing away at 9:45am when breakfast officially finishes at 10am.
The same male staff told us off for getting DoorDash (pizza) and eating it at the 24 hrs opened M Club Lounge (we had a late night flight arrival and arrived at the hotel close to 11pm / midnight; he was very rude and said that we’re not supposed to bring outside food and eat there but he said he would let us do it just once. We were the one people there given it was so late so it wasn’t like we were disturbing anyone or we were affecting anyone with smelly food etc.
匿名用戶
家庭出遊
客房(2張大床)
入住於2025年12月
5.0
超讚
評價於:2026年01月03日
Excellent service! Big spacious rooms and clean! The beds are so soft that you literally sleep through the night. Many other reviews said that the noise from the train will affect your sleep but we barely hear anything!
They provided us with a handicap room without informing us upon checking in. As the rooms had all the required facilities like hand rails etc. the mattress is also sinking especially on the left side not the Marriott standard. We had prepaid the room for 4 pax but only provide 3 pax bath towels, request the 4th pax bath towel after checking in, need to request again after we came back late night for the shower. The location is nearby the metro station.
The hotel is very clean and new. The room is big and the staffs are very friendly and helpful.
Del Boy
家庭出遊 特大床俱樂部客房,俱樂部休息室可使用,客房,1張特大床
入住於2026年02月
3.5
評價於:2026年03月02日
Despite housekeeping failed to fully maintain the room and fully replenish the amenities for a couple of days, they made up for it with a nice goodwill gesture. The M Club lounge was great, was a nice environment to work remotely whilst being on a leisure / business 訂房網站. Although the male staff was quite rude and all the staff I feel were quite stingy in refilling the items eg some items were almost always empty (teas and snacks), it felt like (especially during peak hours) things were being rationed and that people there were like ‘Scrapping for scraps’, and it is disgusting that they start dismantling and taking thing away at 9:45am when breakfast officially finishes at 10am.
The same male staff told us off for getting DoorDash (pizza) and eating it at the 24 hrs opened M Club Lounge (we had a late night flight arrival and arrived at the hotel close to 11pm / midnight; he was very rude and said that we’re not supposed to bring outside food and eat there but he said he would let us do it just once. We were the one people there given it was so late so it wasn’t like we were disturbing anyone or we were affecting anyone with smelly food etc.
匿名用戶
家庭出遊 客房(2張大床)
入住於2025年12月
5.0
超讚
評價於:2026年01月03日
Excellent service! Big spacious rooms and clean! The beds are so soft that you literally sleep through the night. Many other reviews said that the noise from the train will affect your sleep but we barely hear anything!
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入住於2026年02月
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